Arriving at the City Hotel in Oss, (the Netherlands) we found the small hotel car park full of cars. Upon enquiring where we might park our rental car safely the manageress popped her head out of the office and offered to move hers to make way for ours.
That act of kindness to visiting foreigners immediately endeared me to both the hotel and it's staff.
We were shown to our prepaid room booked and paid for by our hosts and upon finding it equipped with two single beds asked if they had a room with a double.
The same kind manageress quickly attacked the reservations computer and announced that yes they had one but it was a suite and considerably more expensive but since it was not booked and we were only staying one night then we could have the use of it without supplement.
That's what I call customer service and that is why I have no reservation in making a recommendation to any one seeking a hotel room in Oss. Seek out the City Hotel and stay there!
No comments:
Post a Comment